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Author Topic: The Persimmon new home with a garage that is too small for a car!  (Read 49868 times)

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Philofacts

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A couple have been left fuming after spending £209,950 on a brand new Persimmon detached three-bedroom home in Huddersfield, West Yorkshire  - only to find that neither of their cars will fit into the garage. Claire Walker, 37, was stunned to discover the garage was too narrow to accommodate her Volvo S40. Her partner Andy Birkhead, 33, managed to squeeze his Fiesta ST in, but found he could not open his door wide enough to get out!

The couple only discovered the problem when they cleared out belongings they had been storing in the integral garage since moving into their new home in March. When they complained to the builder Persimmon Homes, the CEO just referred the matter to the technical director at the regional office who said they should have measured the garage before buying their new house, according to Ms Walker.

Apart from the narrow wall to wall width of 2440mm, it also appears that the garage door width of just 2030mm is too small for around 45% of the cars listed in the Which Special Car Survey 2009.

As the garage is integral part of the house it cannot be easily made larger. The buyers have asked Persimmon if they would plaster the third wall (two are already done) add some more insulation to keep out the damp and put some vinyl on the floor so they could use it as a storage room, but they refused. The couple's drive only has room for one car and they have also asked for it to be widened to fit two cars, but they have heard nothing back from Persimmon since. As Ms Walker says, "it's not like we're asking them to knock down the house and start again,"

Wayne Gradwell, managing director at Persimmon Homes' Yorkshire region said:
"As one of the UK's leading housebuilders it can only be a matter of deep regret to us if any customer is dissatisfied with their new home. The garage in question is comparable with new build properties across the UK. We continue to work with Miss Walker and Mr Birkhead to try and resolve the situation."
A spokesperson for Persimmon added:
"The dimensions of each garage are governed by both the size of the house and the relevant planning regulations and are clearly laid out in the marketing brochure. We deeply regret that Miss Walker and Mr Birkhead are unhappy with the size of their garage."

"Deeply regret"?  Persimmon should be doing more!
If the garage size is determined by the size of the house then the house should be made larger!
Planning requirements for council adopted single garages in Devon for example, state a minimum width of 3m and depth of 6m.
The Monmouthshire Supplementary Planning Guidance Domestic Garages 2013 also give 3m x 6m with a minimum door clear opening of 2.35m.

The RIBA design standards state a minimum size for a single garage of 2.5m width  x 5m deep.
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Philofacts

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Re: The Persimmon new home with a garage that is too small for a car!
« Reply #1 on: May 25, 2013, 09:59:51 am »
Will your car fit in a garage built by Persimmon Homes?
Check the 'Which' Special Car Survey 2009.

Manufacturer

Citroen
Fiat
Skoda
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Fiat
Smart
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Fiat
Porsche
Porsche
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Skoda
Citroen
Citroen
Mini
Nissan
Renault
Suzuki
Suzuki
BMW
Daihatsu
BMW
Kia
Seat
BMW
Vauxhall
Audi
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Toyota
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Renault
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C1
F500
Fabia
Mazda2
Qubo
ForTwo
i30
Megane
Panda
Boxster
Cayman
Scirocco
A4
RX-8
Roomster
C2
C3
Mini
Micra
Clio
Splash
Swift
1 series
Sirion
1 series
Cee’d
Altea
X5
Corsa
TT
Grande Punto
Note
Modus
Golf Plus
Yaris
A3
Octavia
MX 5
SLK
P207
Twingo
Leon
AR159
Xsara Picasso
C 70
Colt
M3
X type
IS
Superb
Passat
GS
SX 4
Width
metres

1.62
1.63
1.64
1.71
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1.75
1.78
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1.91
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1.98
1.98
1.99
2.01
2.01
2.01
2.01
2.01
2.01
2.01
2.01
Manufacturer

Ford
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Volvo
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Honda
Vauxhall
Honda
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Vauxhall
Mercedes
Mercedes
Volvo
Saab
BMW
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BMW
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Volkswagen
Honda
Renault
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Jaguar
Mercedes
Mazda
Toyota
Jaguar
Ford
Renault
Audi
Vauxhall
Citroen
Vauxhall
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Citroen
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Honda
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Renault
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Volvo
Ford
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Make

S Max
Mazda 5
Eos
C-class
S40/V50
C Max
Jazz
Astra
Insight
A6
Zafira
A-class
B-class
C30
S9-3
5 series
Brera
6 series
Golf
Touran
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Laguna
A8
XF
CLS
CX-7
RAV 4
XK
Mondeo
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Q5
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C6
Antara
V70
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CR V
XC90
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FR-V
Koleos
Kangoo
Kuga
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XC60
Galaxy
Espace
Rover Sport
Q7
X3
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Width
metres

2.01
2.01
2.01
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2.02
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2.03
2.03
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2.04
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2.12
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2.17
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2.18
2.18
2.23
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Tim Fee Snagging Inspector

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Re: The Persimmon new home with a garage that is too small for a car!
« Reply #2 on: September 19, 2018, 10:36:30 am »
Does anyone know whether Persimmon did anything to sort this out?  We have the same issue but the problem could be rectified if Persimmon would change the garage door from an up and over door to a roller door so that the mechanism wouldn’t be in the way.  They have refused.

New Home Expert

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Re: The Persimmon new home with a garage that is too small for a car!
« Reply #3 on: September 20, 2018, 08:23:48 am »
That garage was not wide enough.
Persimmon have a poor 3 star record for doing what is required to sort out problems with the new homes they build.

A garage should be large enough for a car. So you have not bought watch you were sold.
You have no rights so you need to write to your MP and demand they support the call and lobby James Brokenshire to set up an independent  New Homes Ombudsman!
New Home Blog - New Home Expert is committed to providing help and advice for people having issues with their new homes and difficulties with house builders as well as helping potential buyers reduce the risk of possible problems if they do buy.