Hi
New to this site but just looking for some advice 🙂
My partner and I recently purchased a new-build Keepmoat 3 bedroom home with a detached garage.
We are first-time buyers and obviously new to the whole process. Our home is on course to be finished by January 2017 and we went to visit it some time ago finding, to our surprise, that the detached garage was built in a different brick colour to the house (house being a sandy colour, garage in RED 😡).
We did not have a clue about this and immediately requested a meeting with the sales person. He did not have a clue himself that this was the case and pulled the plans out, the garage being red brick on the plans (us being told this was because our garage is closer to a red bricked house than it is to ours).
We of course are partly to blame for not noticing this on the plans but being first time, young, naive buyers I feel we should have at least been told this huge difference. Our house is the only one out of 253 where this is happening.
After being told there was nothing that could be done and being so far into the process, my partner and I decided to continue and signed a verbal agreement stating we now knew about the difference in brick colours (which I now regret). We haven't had so much as a complimentary outdoor light bulb or door bell (just examples) only a verbal 'apology'.
I know it's probably too late now but am I right to be completely annoyed and any advice would be helpful?