Apparently the solicitor has done nothing wrong because they sent out a letter that contained a long list of covenants. All they are obliged to do is make me aware which is what they are claiming they did in the letter.
When I met the paralegal or whatever I asked about these terms. All she said was it means you can't hang your washing out front or build an extension etc without permission. Not once did she say, you have to pay Bloor's solicitor hundreds of pounds every time you make a change to the title deeds or sell your home.
It does not state anywhere there is a charge for this certificate, just that Bloor's solicitor has to provide it. So, how can they charge for something that has no charge associated with it in the conditions?
The Ombudsman said it's fair to assume there will be a charge because they have to do some work to provide the certificate. Well it will be a standard click of a button thing and there's nothing that mentions any charge whatsoever. So why is it fair to assume there will be a charge.