Hello
First of all just wanted to say thanks for all the advice contained on these forums- has proven to be a very useful reference!
Just wanted to ask for some specific advice please; 2 weeks after moving into a new-build (constructed by Curo) we decided to open the loft hatch for a nosey. Unfortunately we discovered many of the roofing structure valley boards to be covered in black spots of mould. These boards seem to be made of plywood and none of the other roofing timbers (made of different wood) are affected. No sign of condensation and the mould is very crusty and dry in appearance.
Had a Pre Completion Inspection carried out and there was no mention of this in the report
Contacted customer care with photographs who responded fairly rapidly stating their senior site manager has had a look at the photos saying “the mould on the valley boards would have been caused by wetness due to poor weather conditions, before the roof would’ve been complete. He has stated that this should disappear quite quickly”.
What are your thoughts on this? I have responded by saying that I’m unhappy that this was not cleaned off prior to legal completion, and that as there are copious mould spores (whether dormant or not) present on multiple surfaces I am requesting that all mould residue is now removed from the contaminated surfaces.
Interestingly our “7-day snag” visit is not happening until next week owed to staff being on holiday, so will press this then as there has been no further communication.
Could I please check that you agree this is a reasonable request on my behalf to have the mould removed, especially as the developer has acknowledged in writing it was caused during construction as opposed to a condensation issue on my behalf? Furthermore I’m not quite sure that mould just “disappears”!
Thank you
