Apologies. Haven't checked back on here for some time.
We have now lived in the property for 12 months and yes, we do still have some concerns.
We did not do a professional snagging which was a mistake, we should have and Philofacts is right. It's critical.
Some neighbours are still experiencing problems.
We still have no street lighting. On an evening, the entire cul-de-sac is in complete darkness (security concerns).
Our endless list of problems does now appear to have been rectified, but it has taken 12 months and some of the issues we have just done ourselves as we were getting nowhere with Harron Homes. For info CJs, our problems included broken window frames, cracked tiles, bad workmanship on sealants around showers and baths, gaps between windows and stone work, poor insulation, awful paintwork, doors not fitting into door frames correctly, door locks not working, water penetration as mentioned previously, a strange circular hole cut out of the stonework in the downstairs toilet yet no pipework to place in it, hence a big drafty hole in the toilet (now fixed). Gardens are terrible too, full of rubble and they just lay turf on top of it then wonder why it dies within a season. The general finish (plastering/decorating etc) is average at best. It was only when we started to decorate that we realised how slap-dash the finish was.
Customer service has improved, but still some way to go to meet our expectations.