Author Topic: Collapsing retaining wall  (Read 88 times)

0 Members and 1 Guest are viewing this topic.

Sassoon Close

  • New Member
  • *
  • Posts: 1
Collapsing retaining wall
« on: February 13, 2018, 04:23:30 pm »
I bought a Barratt home in Jun 2009 and at the back of the house is a retaining wall about 4m high which borders onto another Barratt home at a higher level. 
Within a few years of moving in, the crib lock timber started to rot.  With the recent rains, the wall has now failed resulting in the stones and soil behind coming into the garden and sink holes appearing in the garden above. 

Barratt initially took responsibility of for the rotting wood but is now saying it is the responsibility of the homeowner of the wall (the house above mine).  The company that installed the crib lock wall has gone into liquidation.  I was hoping to sell my house but today have been informed by an estate agent that it will not sell given the issues and that I can't rent my house due to health and safety concerns.
A recent structural engineering survey has stated that the wall was not 'fit for purpose' when built.

Can anyone advice on what I (and my neighbours) should do.

New Home Expert

  • Global Moderator
  • Expert
  • *****
  • Posts: 833
  • Country: england
  • Expert advice for new home buyers
    • New Home Blog
Re: Collapsing retaining wall
« Reply #1 on: February 17, 2018, 10:52:24 am »
This is a structural issue so should be covered by the warranty.
Secondly, Barratt had a five year warranty of their own I seem to remember.
Lastly, as the problem of rotting timber and this retaining wall was reported (I hope in writing) to Barratt but never fixed, it is still covered by the NHBC warranty.

I think both you and your neighbour should make a joint claim to the NHBC and tell them it needs to be permanently resolved with a new warranty for the new wall. 
The fact that the contractor that installed the wall is now no longer trading is not an issue.

Any timber in contact with the ground must be treated timber. Crib lock timbers should really have been in green oak or maybe it should have been concrete!
New Home Blog - New Home Expert is committed to providing help and advice for people having issues with their new homes and difficulties with house builders as well as helping potential buyers reduce the risk of possible problems if they do buy.

Tim Fee Snagging Inspector


  • New Member
  • *
  • Posts: 5
  • Country: 00
Re: Collapsing retaining wall
« Reply #2 on: Today at 12:51:10 pm »
see attached photo.
what you got and what you want shown side by side. Barratt should pay but will negotiate for the smallest possible area to replace. I wonder how long the manufacturer's guarantee is for the original spec.