My husband and I purchased a Bloor Homes new build 4 years ago, and at the time, we were told there was going to be a "woodland area with benches" on the grass area at the back of the property once all the building work was finished. We asked them if it was going to be a playground, as it immediately set off alarm bells, and they assured us it wasn't a playground.
Fast forward four years and the estate is nearly finished (or at least it is on the side we live).
It recently came to light that the "woodland area with benches" is absolutely going to be a playground (20 metres from my garden!). Not a big playground, but a playground nonetheless.
Of course, ourselves and neighbours around us are really not happy with this, as none of us were told it'd be a playground, and we've all said that we wouldn't have bought these houses had we known about the playground. We've all been misled into buying these houses, but I know Bloor Homes won't look at it that way.
We have been through somewhat of a complaints process with Bloor Homes who have pretty much fobbed us off, haven't even apologised and not given us any sort of fix! I've spoken to the sales office on numerous occasions, who, up until a few weeks ago apparently didn't know the area was going to be a park either. How can the sales people not know? They either lied to us, or genuinely didn't know. Either way that's not an excuse.
I'd love to sell the house and just get away from it, but saving up to move again after only four years isn't exactly what I was planning on!
Any advice would be appreciated, because I'm exhausted going through the options. So far I've contacted the Consumer Code, NHBC, Trading Standards, the local council... they've all been useless.