Clearly there is a building defect.
I sounds like you live in a timber frame house perhaps?
If you don't it is lear to me that there is a big hole somewhere, probably at first floor level which is allowing the sound and vibration to get through.
It could also be that your neighbours extractor hood is faulty.
Whatever, Redrow homes should and must, sort this out.
They are responsible.
Write to Redrow (no phone calls!) and give them a deadline to fix it.
Make a warranty claim if it is not attended to.