Thank you for getting back on this. I don't want to name and shame the builder yet but it is one of the listed companies. Hopefully they will fix the problems we are facing.
I think to correct the levels, it will a big job and they would need to cut floorboards to bring it to level. However, my knowledge in this area is not great. The construction manager said we will cut the floorboards and will fix it, but when the guys came in they just planed off. To plane it is pretty easy and guessing they picked the easy way to bring it to tolerance levels.
I will get back to the builder and inform him of the standards, as clearly they told me + or - 6mm over 2m, which is not as per the standard.
Apart from the flooring, they have got our WC to one side of the toilet. We have asked them to correct it, they said they will correct it but all they did was they moved the WC and placed a flex pipe. When we said we want it as per the drawings, the builder said he will do it! Do they have any time limit in completing these works? I feel these are major issues rather than small snagging items.
Where do we stand legally with these issues, appreciate any advice on this?
Please note that I made donation to the website and greatly appreciate the advice that is provided here.
Many thanks