Therein lies the $64m question.
I have contacted all 650 MP's since the report was published on 13 July 2016.
I have e mailed several MP's since when buyers have contacted me with problems that their housebuilder isn't doing anything at all about - some quite shocking.
In total just SEVEN have replied saying they will support the setting up by the DCLG of a new Homes Ombudsman.
The APPG chair Oliver Colvile MP (for Plymouth) said in the report he is
"positively passionate about this issue" but as far as I am aware, has done nothing at all since the report was published.
I have written to my media contacts asking for them to write a story or mention it on the main news. So far nothing!
Today, I have started a Petition to Parliament.
It will need 10,000 people to sign it before it even gets a response and 150,000 signing before it is debated. This in six months.
Here is the link and I urge everyone to sign it, even if you don't own a new home.
https://petition.parliament.uk/petitions/167660 I've posted it everywhere but it will need 100,000 people to actually sign it for a debate in Parliament. Sadly I feel most can't be bothered!
So in answer to your question, as it stands, buyers like you will be able to use a New Homes Ombudsman Service anytime between a week and sometime never!
Only people power will change this, I am only one person.