It has been more than a year that we started reporting problems to the developer of our new build flat; some of them has been addressed, others ignored or neglected. I would like, if possible, to have a more professional opinion on those points.
The outstanding problems are:
- Weak floating floor, with uneven areas ( 6-8mm slopes measured with a 2m level)
- Incredible vibration of the washing machine (due to the weak floating floor) that propagate 4/5m away
- Windows that don't close properly
- Strange brown material coming from one of the windows frame
- Creaking floor in the bedroom
- Uneven insulation on some walls (measured with a thermal camera)
- Poor sound insulation
The developer already said that everything has been sorted and his surveyor denies these problems; so we escalated them to the insurance company.
Now the insurer (Check-mate) don't do anything but report our points to the developer's surveyor who comments that everything is fine.
I attach some pictures that we sent them for the above problems.
As even the insurance company is ignoring these points what could be a more effective path?
Which kind of extra evidence can we gather?
As our opinions seem not enough should we hire another surveyor to send a more effective report?
Thanks for your time,
Kind regards