Good morning.
After some advice with our current situation!
I purchased a timber frame new build from a local builder. He and his partner had never built timber frame before but decided to undertake 5 new houses! During the first winter we noticed water ingress on the window reveals. The builder blamed condensation which is not covered on our NHBC warranty.
The window manufacturer thought that the windows weren't sealed properly and drilled through the frames! This has now caused excessive condensation on the aluminium frames as the thermal break could be compromised.
When one of the window fitters commented that he thought that the windows didn't look in the correct place...we started our own investigation!! Bricks were removed which showed no cavity closures and the aluminium window sat in the wrong place in the cavity. (we have spoken to the timber frame manufacturer and he has confirmed what SHOULD be there).
After a claim with NHBC, the builders have been told that they need to put fire socks around windows and doors. Our concern is...how are they going to fit these?
They have suggested removing bricks top and bottom and pulling the socks through. Any advice from anybody on here?
Not a Persimmon home this time but just as bad!!!