We bought a new house at the end of May 2-21 and noticed the ceiling above the master bedroom seemed to have dropped slightly & cracked. We had a nosey around above the ceiling to see if we could identify any problems there (and actually there's an issue with the joist hangers & nails not being of the correct size).
Whilst in the roof we noticed that the main roof truss for the gable above the bedroom had fractured right through. We pointed it out to the builders some 6 weeks ago and they want to brace the truss rather than replace it, but as yet they haven't heard back from the roof frame manufacturers to see if this is even possible. In the meantime I've had a surveyor carry out a defects survey on the roof and he's found that "the standard of work to the roof structure is poor and not in accordance with LABC guidance & standards".
Apparently there's quite a lot wrong & he recommends replacing two trusses entirely plus additional works to the truss hangers, noggings, nails etc. I've registered a claim with the NHBC and they told me to complain to our local building control too - I tried that, but it turns out that the NHBC, as an approved contractor, carried out the building control inspections.
Is this a conflict of interest? Where do I go from here? Can I ask for a copy of the inspection sheets when they came to the property..? I just don't know what to do for the best, the thought of having the house ripped apart isn't great, but nor is having a house who's resale value will be severely affected if the works aren't carried out properly.