Advice on buying a brand new home > House Builders
Ingram Homes - Norwich
New Home Expert:
You have quite a bity of condensation which both the housebuilder and NHBC will say is "normal" as the home "dries out" So you should always try and keep moisture to a minimum:
Always use the extractor fans (check they are vented to the outside air in the loft!)
Open windows on fine days and keep the house warm.
Check for plumbing leaks maybe hidden ones.
New build survivor:
Thanks. We have found some leaks but not plumbing ones.
We've had atrocious weather overnight, and this morning we have water runs from 2 of the velux windows but no condensation.
This occurred last time we had heavy rain after we first moved in and discovered ceiling leak. It was attributed to condensation by builder but we now know must have 2 slow leaks into velux.
Also discovered a damp patch on internal bedroom corner ceiling and wall, which is the exposed rear corner of house. All reported by email, but as not an emergency will have to wait till they return next week.
Why oh why did we buy a new build? Not even 6 weeks into what we're sure now is going to be a nightmare few months/years.Tried to be balanced about our experience to date but feeling very very negative about Ingram Homes uncompromising quality at moment!
New Home Expert:
It would appear. from what you have said, that Ingram Homes know about the leaking Velux windows.
My guess is, the Velux need a flashing kit which used to be extra in a separate box. The plumber also needs to add some lead flashing too.
I suspect the Velux flashing kit wasn't ordered/delivered/fitted and they tried to do a bodge before Christmas.
New build survivor:
Thanks for your reply.
Our neighbour who has keylite windows not velux installed on their bungalow, has what looks like fixed lead flashing at base of velux and apart from a little condensation has had no problems.
We appear to have a corrugated plastic curtain for flashing that does not fit snug to roofline. Is this the flashing kit you are referring to? Just need clarification so we can raise if necessary with site foreman next week.
Many thanks.
New build survivor:
Think we have answered our own question.
Velux website shows flashing kit like ours, except the corrugated curtain seems to be molded onto tile and ours doesn't look as snug as that. Does it need to be heated or hammered on?
Think this may be the root of our problem. Well one of them anyway :'(
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