New to the forum, quick question about tele box locations..

[david77]

Hi

My first post is regarding this:

Girlfriend bought a flat in Poland (she's Polish), a new build paid beforehand. Now built, 2 things are apparent:

1. The ceilings are a massive 3 metres high! She says this wasn't mentioned on the plan but she will double check. It's because of being a floor sharing with shops (hence high).

2. The telecoms box (sockets for broadband/phone, maybe fibre and stuff) is in a really bad location.

The second point the plans said it would be in the hall, but then they moved it on the fly and put it in the doorway to the bedroom. This point also wasn't communicated to my girlfriend.

My question to this lovely forum is: If plans aren't followed:

-Who might you go to for advice?
-Also how much leeway do builders have to stuff like moving the telecoms box, and without telling the customer?

I'm aware this is in Poland but looking for similar situations and advice as I speak better English!

Thank you all.

[New Home Expert]

Different countries have different rules. In the UK housebuilders are required to inform buyers of "any material changes likely to affect their decision to buy the home."

On moral grounds housebuilders should inform buyers of the more critical changes but can and do, make small changes throughout the build, to either improve the finished project or make the construction easier and cheaper within a certain specification.

From what you say it is not impossible to move telecoms box so perhaps write to the builder and ask. Failing this get a solicitor and ask that he/she sends a letter to the builder.