New Home Owners And Snagging Forum
Advice on buying a brand new home => Snagging and defects => Topic started by: Thornind on November 18, 2025, 05:34:58 pm
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Hello everyone, new to the forum looking for some advice as this is driving me up the wall.
Recently purchased a shared ownership new build we are a set of 3 on a row. I am experiencing the most of awful impact noise. Over the years I have lived in multiple semi detached properties and never experienced anything like this.
Our neighbours living room mirrors ours and above their living room is a bedroom. From the evening till late at night all I can hear is constant banging slamming running. It's like you can hear every footsteps as a thud. Currently in talks with our landlord to reach out to the developer but not really getting anywhere. Landlord thinks it's normal to hear this till midnight.
I have been told via robust details the correct material was used for the walls but nothing for the floors. When I tap on the living room ceiling it's like a loud echo so clearly just a massive void between floors.
As I am not happy with this constant noise and the fact it's taking forever for someone to investigate I decided to have a look what's hidden behind the skirting board.
We have a 2" gap that goes along the wall from the bottom with I think they are called.mortar snots? Wedged in every so often. I can see the breeze block and put my hand in there. This surely isn't normal right?
Just trying to see if corners were cut that's making the noise run through the house. I don't know if it's just me but walking on the room above our living room feels more bouncy than the other rooms. Could be me just going crazy.
I have not put flooring down yet as I have a feeling it's going to have to come up. I believe next door.mau have laminate flooring installed all upstairs which of course doesn't help...
Any advice would be great 😅 can't live like this.