New Home Owners And Snagging Forum

Advice on buying a brand new home => Snagging and defects => Topic started by: Lesley1s on May 22, 2016, 10:59:16 am

Title: Fixtures and Fittings
Post by: Lesley1s on May 22, 2016, 10:59:16 am

Can anyone help me.  I have bought a new flat off-plan.
I was given the very nice brochure which included a list of fixtures and fittings to be included, one of which was sliding mirror wardrobes to Bedroom 1.
The flat is almost complete, I managed to get a look inside my flat and discovered power points/tv/telephone etc had been placed in the middle of the only wall that could house the wardrobe.  I queried this with the site foreman who knew nothing about the wardrobes.

I have since been in touch with the developers and my solicitor and have now been informed they will not now be installing the wardrobes. 'Due to technical issues and lack of space on this particular plot'.
I am about two weeks away from completion and have asked them for an allowance towards buying wardrobes but they have refused. 

Title: Re: Fixtures and Fittings
Post by: New Home Expert on May 23, 2016, 07:59:21 am

First of all who is the house builder?

Clearly you were sold one thing and are expected to buy something less.
This is not allowed in law and is also against the requirements of the Consumer Code for House Builders too!  If they wont give you £1,000 for the missing wardrobes, make a claim using the Code Adjudication Scheme. (http://www.brand-newhomes.co.uk/claiming-compensation-adjudication-scheme.htm)
Don't forget to add £250 for "inconvenience" and ask for the £120 fee to be reimbursed too.
You will need proof of the wardrobe such as a brochure or a written specification.

I would question why your particular flat has a "lack of space"  Could it be that a wall is in the wrong place making the bedroom too small for a bed with the wardrobes?

My advice would be to insist that either they put the wardrobes in or if this really is not possible, you buy another flat which does have space for wardrobes for no extra cost to you.

I hope you have not used the house builder's choice or suggested solicitor.
But it rather sounds like you have and you may now realise why this is a very bad idea!