Recent Posts

Pages: 1 2 3 4 5 [6] 7 8 9 10
Snagging and defects / Re: Large crack in ground floor
« Last Post by DBailey on September 20, 2019, 12:02:42 pm »
Figured out pictures!
Snagging and defects / Large crack in ground floor
« Last Post by DBailey on September 20, 2019, 11:52:04 am »
Hello everyone and thanks in advance for any advice and guidance you can offer!

We are in year 5 of a Taylor Wimpey home we bought from new in Telford.
Whilst in the midst of an upheld NHBC claim for a leak (they forgot to fit undertrays to the roof of the 1st floor dormer) we noticed a large crack in the floor, from one side of the house to the other, roughly central to the property.
Eventually, we get someone out to look at it, very dismissive, further communication and they agree to come dig a hole. Man arrives with drill, digs hole, hits gas pipe that they didn't know was there because no-one at NHBC thought to check the drawing! Much cursing ensues.

The line of the crack follows the line of the gas pipe, clearly this is why it has snapped here not but not why it has broken in the first place.

NHBC man still dismissive and adamant that is is "not structural" despite not having a clue what has happened.

I am looking for some advice about the overall build here -I think this house has not been built correctly but this is not my area of expertese. In the pictures (aaargh, can't work out how to add pictures!) below you can see the tops of two beams. The infill is loose pebble, is this right? There is DPM but no insulation, that seems wrong to me. The positioniong of th beams is slightly weird to me as well as there is a weight bearing wall jsut 450mm across from the crack - why have two beams here? Does anyone know of any resources I can go to that might help out with this?

Does anyone have any experience of anything similar. I am somewhat at my wits end here!

thank you,
Just because a housebuilder says everything has been built correctly doesn't make it so.

Keepmoat said they would carry out sound tests and they should have done so by now.
Your flat has not been constructed properly with regard to insulation and sound transference.

Contact the NHBC as soon as possible and get them to deal with this under the warranty.

By the way if you can hear her she can probably hear you.
Snagging and defects / Re: Standards expecting for general finishing
« Last Post by New Home Expert on September 13, 2019, 06:29:03 am »
Name the Housebuilder!

Ask the person that said you are being picky if they would accept a dent or scratch in a new car?

As soon as you said paint on hinges I knew this home wasn't built with any care.

If the housebuilder still refuses to complete all the items on your list go to the local and national press and tell them the builder said you were being picky.  Think of the bodges you cannot see too!
House Builders / Re: Barwood homes
« Last Post by Unhappy on September 12, 2019, 07:21:15 pm »
Just wait until things get really interesting. All the houses on our development have roofs which do not comply with British Standards. I also concur with your comments regarding mastic, cleanliness etc. I have had 12 months of serious issues and would not recommend Barwood zoomed to my worst enemy. They are dreadful and cannot build houses. Indeed they should not be allowed anywhere near a building site.
Snagging and defects / Sound transference issues between ground floor and upstairs flat
« Last Post by Sazzla on September 12, 2019, 04:06:48 pm »
I bought my ground floor flat from Keepmoat in April 2018.
Initially my upstairs neighbour had not fully moved in so I was unaware of any sound from above.
As soon as she was in fully I realised I could hear very clearly everything that she was saying especially when she was in her bedroom. This is not faint murmurs of conversations I can clearly her taking on the phone etc. I can also hear all your typical bedroom noises in great detail!!!  :-\
Also whenever she plugs anything in it echos down the walls. I can hear her opening and closing her doors. I can hear her getting plates out of her kitchen cupboards. She isn’t having wild parties playing music etc. She I literally just doing daily normal living things.

I complained to Keepmoat and was fobbed off with the standard everything has been built properly.
I then asked as few questions in our estates Facebook page to see if I was the only one with problems. Most people said they couldn’t hear anything from their upstairs neighbour at all. Another resident said she was having the same issues as me and had complained to Keep Moat as well. She was given the same "everything has been built properly" line.

I then contacted NHBC, as they had apparently signed off on the flat, I asked exactly what the regulations were. They then contacted Keepmoat who then arranged for the Contracts Manager who came out to see me and the other resident on the estate. He said after tapping some walls and listening to my concerns that he would request a sound test to be done on my flat. This was on the 6th of June. After chasing this up customer service said on the 17th July they would have a date and time by the end of that week. I have heard nothing since and all emails and phone calls have not been returned.

After checking with the other resident she said after much chasing Keepmoat came to her flat and told her they didn’t need to do a sound test as they had found the plans and everything had been built properly!!! She is furious and is also looking into taking this further.

I have now contacted NHBC again to ask them to step in again as I can’t get a reply from Keepmoat.

I just wondered where I can go from here. Is it possible to get independent sound tests carried out? How can I find out what the regulations are?? I’m feeling like I’m living in the same house as someone and sometimes feel I need to whisper in my own flat.

Sorry for the long post but I feel like I’m going to have a fight on my hands here and I just want to know if anyone has any advice on how to proceed.



Snagging and defects / Standards expecting for general finishing
« Last Post by djmc on September 12, 2019, 11:17:59 am »
I have had a professional snagging report done after 2 months of living in the property. There are a number of issues highlighted which include plaster ripples/snots, Paint on door hinges, untidy trim around the laminate flooring (gaps, pin holes, trims not matching up neatly). I have given the report to the builder who has said I’m being far too picky and won’t do anything about them.

There were a few things in the report that didn’t meet NHBC standards (uneven flooring for example) and the builder has agreed to look at these.

Welcome - Member Introductions / Re: Brand-NewHomes and Self Build Homes support
« Last Post by New Home Expert on September 12, 2019, 09:17:56 am »
No adverts and no link dropping!
Welcome - Member Introductions / Brand-NewHomes and Self Build Homes support
« Last Post by quintain on September 11, 2019, 12:57:48 pm »
Hello my name is Richard.

With my wife Elizabeth (prefers Betty) we are in the near future going to market 47 serviced self build plots. We are researching a vast amount of online information on new build houses to try and assist our prospective self builders.

We have gained support with loan funding from Homes England (Building Homes Fund) they carried out extensive investigation into us as principals and our serviced site self build proposal; they are displaying a wonderful support system for our development.

We believe that web sites and especially forums which advise new home owners on possible problems will be very helpful/beneficial for all our self builders; even if it is on the negative of "knowing what problems to avoid" during either self build or contractor instructed build.

I look forward to reading your advice on many matters and on occasions requesting help.

Best Regards
quintain (Richard)
Snagging and defects / Re: Parking bays- size and regulations
« Last Post by New Home Expert on September 06, 2019, 01:55:20 pm »
Yes, they make it as difficult as possible.
You need to ask the NHBC for the form and your the policy number for your plot.

You can download an application form I obtained but it is quite old now and may not be current.

Pages: 1 2 3 4 5 [6] 7 8 9 10