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There is nothing wring with metal stud walls. In fact if done correctly, they are much better than timber stud walls in my opinion, straighter. flatter, and don't shrink or rot.

The problem I think they are talking about relates to the time floor joists and how they are installed.

What your recording does reveal is that there is a problem and these two aren't going to be the people that fix it properly. Send a copy to the builder's regional office and ask for their comments and clarifications.
Snagging and defects / Stud Wall Advise - Overheard conversation with builders
« Last Post by pezza371887 on November 26, 2018, 09:00:53 pm »
I have recently bought a new build in Hampshire with my wife. We are currently having our 10 days snags completed, one of them being the squeaky floor in our daughter's bedroom.

I managed to capture a conversation via our daughter's baby monitor while i was at work.

Some extracts from the audio are:

"this house type are all timber buttress walls. This ONE there is no timber buttress walls. Bit of joist movement, bit of metal on the joist, everythings dried out init. Lets not do f**king metal under there again, you have to do metal under there, it's a metal stud wall.

Every house like this is the same, this is the only one without timber buttress walls. Have timber buttress walls like I asked for, they came back to you and they said there is none in there. No ply under there or nothing not even the metal structural stuff, non load bearing."

Then they basically start talking about another one of their sites and how crap it is as they have also done it there.

They say its 60mm and the other builders use 75mm. They also start arguing about all the other houses have timber stud on the site and none have this issue. Then I can overhear them saying about its due to cutting costs etc.

I wanted to know from anyone if possible:

1) should it say anywhere it should have timber or metal or can they decide?
2) how should I proceed with this recording
3) why would my house be the only one on the site with a metal stud wall

any advise would be greatly appreciated.

Snagging and defects / Re: Paving Slabs on Side of Garage
« Last Post by New Home Expert on November 19, 2018, 05:01:54 am »
From what you say, the only function of these paving slabs is to cover blockwork that should be below ground. 

It would have been better to have built a brick wall in front of the blockwork finished with a plinth brick or coping stone.

What you have is one defect which was covered and has created a second defect.

The slabs if bedded in concrete will do the job but are not right and Redrow know it!
Snagging and defects / Paving Slabs on Side of Garage
« Last Post by NCat on November 18, 2018, 02:28:45 pm »
I have a garage to the side of house with a steep slope to the rear.  Redrow put in a very steep planted bed behind the garage but the slope was clearly too steep to build the planting up to the red brick level.  To cover the exposed breeze blocks they appear to have used the same paving slabs that make up my path/patio to cover the breeze block.  One of these has now fallen off and it is clear they were only ever attached with a blobs of glue. 

Can you please tell me if using heavy paving slabs in this fashion is acceptable or are they not fit for purpose?
General discussion / Re: Developer not acting on snagging list
« Last Post by New Home Expert on November 13, 2018, 05:53:29 am »
The only recourse is legal action.
The government has announced the creation of a statutory new homes ombudsman, something I have been campaigning for over the last five years. It is this very situation why a 100% independent form of redress is required.

Regarding your warranty, my opinion is LABC/Premier Guarantee are not as good as the NHBC warranty. I very much doubt they will put too much pressure on this small regional house builder.
I think you are unfortunately, on your own.

Please contact:
Timothy Waitt
Solicitor & Partner
Anthony Gold Solicitors
The Beehive Coffee Tavern
496 Streatham High Road
London SW16 3QB

Direct Dial  020 7940 4090
T 020 7940 4000
F 020 8664 6484
DX 58604 Streatham
Twitter @Anthonygoldlaw

You will need him to draft a letter giving Oval notice, that unless they act to sort the defects within say 28 days, you will instruct your own builder, at their cost, recovering the money due from the small claims court if necessary.
General discussion / Developer not acting on snagging list
« Last Post by baal on November 12, 2018, 02:29:42 pm »

We recently purchased a New Build home (LABC Warranty) from Oval Homes based in the South West of England.

On moving in, we compiled our own snagging list (I use the term snagging loosely) and emailed it to the builder with attached photographic evidence and requested they address it (They acknowledged its receipt). Pre-arranged dates were agreed for their tradesman painters/decorators, plumbers etc. to arrive onsite and address various snags, poor finishing, bare plaster, radiators not working, damaged cabinets, internal doors with no handles etc. Their tradesman did not show up over seven consecutive days with no notification which cost us financially and my emails complaining about this have all gone unanswered

After six weeks of inaction by the builder, our emails going unanswered and out of sheer frustration, we employed the services of a professional snagging company in the hope that independent eyes and an official report would pressure the builder into addressing the snags. The inspection (may have identified possible breaches in building Regulations) sent to the report to the builder in the middle of last week - as of yet no reply

We have now been in the house for over eight weeks. We still have internal doors with no handles, bare plaster not painted, door architraves cut too short and there is neither a level threshold nor a ramped access to the property which may not comply with Disabled Access Part M building regulations.

Do we have any recourse, as we are not expecting any response re the inspectors snagging report.
Welcome - Member Introductions / Re: Introduction
« Last Post by New Home Expert on November 10, 2018, 08:56:58 am »
Be sure to have your new home professionally inspected and snagged BEFORE you legally complete.
Give Tim Fee at SnaggingInspections a  call 07768 900200.

Welcome - Member Introductions / Introduction
« Last Post by AllertonJacobs on November 09, 2018, 12:47:30 pm »

Just joined as I'm in the latter stages of buying a new build from Keepmoat.  I suspect with all my delays and problems with quality of interiors I may need this site to guide me with how to deal with such issues in the future.

Hopefully, I won't need any help, but you never know.


General discussion / Re: Government Announces New Homes Ombudsman To be Set Up
« Last Post by Matron on November 07, 2018, 10:15:51 am »
Thank you.
General discussion / Re: Government Announces New Homes Ombudsman To be Set Up
« Last Post by New Home Expert on November 07, 2018, 05:12:54 am »
If only EVERY new homebuyer did this.
Please e mail Secretary of State Ministry of Housing Communities and Local Government (MHCLG)

Demand that the fully independent Statutory New Homes Ombudsman be set up by the MHCLG and operational by the end of next year at the latest.
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