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« Last Post by Chippy17 on August 24, 2026, 09:33:14 pm »
Good Evening,
I'm looking for some advice on what's acceptable and what I should be doing next.
I recently moved into my new build 6 weeks ago, and on my pre move in inspection I snagged the staircase as creaking. This was not rectified prior to my move in and the rectification work had to take place over 3/4 days post occupation, which involved cutting a hole in my kitchen ceiling ripping my staircase carpet up and putting all that right. As a goodwill gesture they fitted an outside tap to makeup for some of the time lost waiting at home for repairs.
Fast forward a couple of weeks, I buy a piece of furniture for my hallway and place it against the wall to find it's not flat and bevelled in the middle, which now has a joiner pencilled in for next week to cut a hole in the wall to find out why its bevelled.
These are 2 extremely intrusive levels of repair and I don't even know what the rectification work is yet to fix the bevelled wall.
Now my question is how do I express my disappointment at the quality of workmanship and what I have had to endure, and realistically what should I be looking for in way of compensation?
Or am I being harsh?