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NHBC Warranty / Re: Leaking roof NHBC have accepted the claim
« Last Post by Caz37 on November 28, 2023, 05:19:10 am »Update.
This was their reply
"Thank you for your email of 23 November 2023 about no corespondence from the builder since our joint visit
As the original builder has failed to contact, we will take back the claim our policy is to cash settle
If you want to you can obtain quotes for the necessary repairs to your roof and send them to us for a review.
In the meantime, I will send you a cash offer with Schedule of Works for consideration based on what we believe repairs involve
Contact us
If you need any more information, you can reach us on 0800 035 6422.
You can send an email to mycase@nhbc.co.uk. Make sure you include the NHBC reference in the subject field so that your email is directed to the right case file Alternatively, you can write to NHBC Claims, NHBC House. Davy Avenue. Know Knowihil, Miter Milton Keynes, MKS REP"
This was their reply
"Thank you for your email of 23 November 2023 about no corespondence from the builder since our joint visit
As the original builder has failed to contact, we will take back the claim our policy is to cash settle
If you want to you can obtain quotes for the necessary repairs to your roof and send them to us for a review.
In the meantime, I will send you a cash offer with Schedule of Works for consideration based on what we believe repairs involve
Contact us
If you need any more information, you can reach us on 0800 035 6422.
You can send an email to mycase@nhbc.co.uk. Make sure you include the NHBC reference in the subject field so that your email is directed to the right case file Alternatively, you can write to NHBC Claims, NHBC House. Davy Avenue. Know Knowihil, Miter Milton Keynes, MKS REP"