Myself and my family have lived in a Harron homes new house in Dewsbury for nearly two years.
It has been a total nightmare I have DPC that is nearly two bricks underground, external walls 35mm out of plumb, internal walls 20mm out of plumb, missing insulation which caused black mould, loose bricks that can be lifted of the corbelling, doors that don’t fit the frame so can’t be closed properly and windows don’t close because the brickwork is out and much more.
I have been to the NHBC who did a report say that the DPC is ok underground as I don’t currently have damp.
He also stood 10 metres away from the wall that is 35mm out of plumb and said he cannot tell from 10 metres away so it’s fine.
The NHBC have offered me just over £3,000 in compensation but it then says my warranty is void if I accept it.
I have turned this offer down as the work needed is likely to cost much more.
I have a solicitor who is helping me and I have a RICS survey getting completed early February. I will update my progress on this forum. I just hope it stops anyone else buying from this disgrace of a company.
When I originally went to the customer services team at Harron Homes they offered me £20 as a goodwill gesture which I turned down. The site manager at the time then laughed at my face and said you get what you pay for.
The site manager was called Matthew Bradwell and the customer service manager was Paul Morran.
Do not buy anything from this company.
I can add photos if it helps anyone or if anyone has more advice for me I will gladly take it.