New Home Owners And Snagging Forum
Advice on buying a brand new home => General discussion => Topic started by: rosal on January 21, 2020, 01:48:18 pm
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it's been almost a year since we had our house built and just now it turned out that the floor in the kitchen is sloped, not much, just for a few degrees but still because of that defect there was a problem when the company we want to build our kitchen units advised us to have this checked which they were right - So we have a new kitchen waiting to be fitted by our supplier which we love and cannot wait, but our flooring needs to be perfect first.
So we contacted that contractor and they said that it will cost us approximately £2,000 but this is ridiculous since they are the one who did a sloppy job. Is there a way for us to make them redo the flooring at least for £600-1,000 (though we would want it to be free of any charges)
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Any problems within the first 2 years should be rectified by the builder. Personally I think they are just fobbing you off.
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You should approach the NHBC as the sloping may be even outside their own generous tolerances.
tolerances are used by housebuilders to defend poor quality new homes (http://www.new-home-blog.co.uk/tolerances-used-by-builders-to-defend-poor-quality-new-homes/)
I have deleted all references and the link you posted as this is against the forum policy.
Any further link spamming and you will be banned.