Author Topic: Has this ever happended to anyone else or have i been unlucky?  (Read 556 times)

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Adam31

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Has this ever happended to anyone else or have i been unlucky?
« on: September 05, 2017, 05:49:31 am »
Morning everyone,

I am seeking some advice and also wanted to share my story.
My girlfriend and I reserved on a Taylor Wimpey site in Reading and as you do get the whole excitement about a first house together etc. Our house type is a 'Laurelbury'. We have exchanged contracts on a Laurelbury specification.

As the months have passed, i have been driving past the plot and its evident that the house bing built at our plot is not a Laurelbury and in actual fact is an 'Eavbury'.
This is still a 4 bed and similar size, however, the front is full rendered which is harder to maintain and aesthetically looks worse IMO! Without sounding rude, we chose a 'Laurelbury' for a reason!!

Can anyone advise me further on this or anyone else experienced anything like this?

Thank you for you time in advance.


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Re: Has this ever happended to anyone else or have i been unlucky?
« Reply #1 on: September 05, 2017, 10:04:21 am »
I really hope for your sake you have not bought on Taylor Wimpey's dreadful Loddon Park development.
It's now too late to walk away as you have exchanged contracts.

But....first and foremost, you bought a certain plot, house type, with particular type of elevation.  Taylor Wimpey cannot just arbitrarily change this without informing you and giving you the option of either cancelling your reservation and refunding all your costs and expenses, or accepting the new house specification and type. 
This is mis-selling pure and simple. Most probably due to sheer incompetence than deliberate, but mis-selling none the less.

You need to ask do you really want to buy a new home from a housebuilder this bad?
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Adam31

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Re: Has this ever happended to anyone else or have i been unlucky?
« Reply #2 on: September 05, 2017, 10:41:39 am »
Thank you for your response.

No not on that site, another site in Reading. We are very disappointed and as you can imagine has taken the shine off our "new house" experience.

Would it be advisable to contact consumer code? Are we entitled to money off if we do proceed with the property?
Thanks


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Re: Has this ever happended to anyone else or have i been unlucky?
« Reply #3 on: September 05, 2017, 02:56:56 pm »
To be fair, the Consumer Code would be a complete waste of time.  You do have a 100% winnable valid claim though for clear and obvious breaches, but the maximum you can claim is £15,000 and you would even when successful only get a small fraction of that.
This is why a New Homes Ombudsman is required. Write to your MP!

Your best course of action is to complain to your Trading Standards as it is clear that Taylor Wimpey have not complied with the Consumer Protection from Unfair Trading Regulations 2008 

Even though you have not bought on the nightmare development, I would not be inclined ot be forced into buying a new home of type and design that I had not and do not really want.
You could get some money off but I would ask to get out of the contract.

Hopefully you haven't made mistake number one, and used Taylor Wimpey's recommended firm of solicitors!  If you have dismiss them and appoint someone else who is 100% independent and will work in your interests not those of Taylor Wimpey!

New Home Blog - New Home Expert is committed to providing help and advice for people having issues with their new homes and difficulties with house builders as well as helping potential buyers reduce the risk of possible problems if they do buy.